Subscription Terms
Effective 2026-10-06-v1
These Subscription Terms apply when an account owner buys a paid QuotePilot plan. They supplement the Terms of Service. Contact support@quotepilot.uk if you have a question before subscribing.
Plans, prices and the trial
The available plan, price, billing period and any trial or promotion are shown before checkout. QuotePilot currently offers a monthly plan at £12 including VAT (£10 excluding VAT) and an annual plan at £120 including VAT (£100 excluding VAT) for twelve months. The checkout page confirms the total amount due, including VAT, and when paid access begins.
Recurring renewal
A paid subscription renews automatically for the same billing period until renewal is cancelled. By accepting these Subscription Terms and completing checkout, you authorise the recurring charges shown for the selected plan. The account owner is responsible for keeping a valid payment method available.
Payment processing
Subscription payments are processed by Mollie using its hosted checkout and recurring-payment services. QuotePilot does not receive or store full card or bank-payment details. A payment is not treated as complete merely because a browser returns to QuotePilot; access is updated only after the payment is verified with the provider.
Failed, reversed or disputed payments
If a charge fails, expires, is reversed or is disputed, we may notify the account owner and allow a limited grace period to resume checkout or update the payment method. If payment is not recovered, the account may become read-only until a valid payment succeeds. A later verified provider retry may restore paid access automatically. We may restrict access sooner where reasonably necessary to prevent fraud or protect the service.
Cancelling renewal
The account owner can cancel renewal from the Subscription page. Cancellation stops the next automatic renewal; it does not normally end access immediately. Paid access continues until the end of the current paid period unless the account is restricted for another reason. The owner may resume renewal before that period ends where the option remains available.
Refunds and statutory rights
Charges for a billing period that has started are non-refundable except where required by law or expressly agreed by us. Nothing in these Subscription Terms limits a right or remedy that cannot lawfully be excluded. If you believe a charge is incorrect, contact support@quotepilot.uk promptly so we can investigate it.
Plan and price changes
We may add, remove or change plans and prices. A change will not alter a billing period that has already been paid. We will give appropriate advance notice before a material change applies to a future renewal and will request renewed acceptance where required. Additional products, including future team or seat plans, may have separate prices and terms.
Account closure and records
Cancelling renewal does not itself close the QuotePilot account. Account closure is handled separately and remains subject to the Terms of Service, Privacy Notice, legal retention requirements and normal backup expiry. Payment, acceptance and audit records may be retained where reasonably required for accounting, disputes, fraud prevention or legal compliance.
Contact and governing terms
QuotePilot is operated by Octopus Consultants Ltd. Octopus Consultants Ltd is a private limited company registered in England and Wales under company number 13467572. Its registered office is 47 Fordh Talgarrek, Truro, TR1 2FJ and its VAT registration number is 405136924. Contact support@quotepilot.uk about a subscription or payment. These Subscription Terms form part of, and should be read with, the Terms of Service. If they conflict on a subscription-specific matter, these Subscription Terms apply to that matter.